Frequently Asked Questions

Most frequent questions and answers

Expert Minners takes a number of precautionary measures to ensure that the personal details of our clients are held in absolute confidence and are securely stored so as not to be accessible by unauthorized persons.

All clients’ funds are held in segregated accounts, meaning completely separate from the company’s accounts. Clients’ funds are kept by ICC Intercertus Capital Limited in first class banks.

In order to verify your account, you need to click on the mail sent to your email after successful registration.

You are eligible to withdraw your fund every 7/30 days for as long as 6 weeks/months on a single deposit.

Trading commences on your account as soon as your account has been approved and funded.

Minimum deposit is 1000 USD

Depending on the deposit method, it take 24 hours to confirm your payment. Please contact [email protected], in case you have been charged with the deposit but funds are not showing in your trading account.

To withdraw funds, please log into your Expert Minners account and make a withdrawal request. Our accounting department will receive your request and proceed within 1 business day. Up to the deposit amount, withdrawal will ALWAYS be sent back to the payment method used to fund the trading account. Please note, in order for a withdrawal request to be processed, your account with Expert Minners must be fully verified.

Withdrawal requests are processed within 1 business day. Please note, at the company’s sole discretion, in some cases we can require additional information on the event of the withdrawal, in which case the request might be processed later. After the withdrawal request is processed, it depends on the withdrawal method how long it takes for the client to receive the funds.

No. You can withdraw any remaining balance in your account within the period of 7/30days

No… You are not allowed to have more than one account with Expert Miners Ltd. If you feel you need more than an account at Expert Minners Ltd, Kindly Contact us.

We accept, PayPal, Bitcoin, Bitcoin Cash, Ethereum PerfectMoney. We all accept payment through “Peer to Peer” with the following: International Wire, SEPA, Bank transfer, Western union / MoneyGram.

We do not charge you extra fee. But VAT will be required once

Yes. 4-8% commission for every deposit that your direct referral make.

Yes… Your account needs to be active before you can join the referral program.

Contact Us – please send us your request from our convenient contact page. Email – send us an email (please note, clients are requested to communicate from email address registered in the account): Support Team: [email protected]